Real Estate Loan Servicer

*Role:* The Real Estate Loan Servicer is responsible for the overall servicing of member home loans.
Responsibilities include accurate and timely payment process of rejected payments, taxes and insurance processing, and credit reporting.
In addition, this position is responsible for provided exceptional member service and maintaining compliance with required notifications and documentation.
*Essential Functions & Responsibilities:* * Processes daily, weekly, and monthly reports to support escrowed taxes, insurance, PMI, credit report files, monthly statements, and late notices for the first mortgage real estate portfolio.
Produces and mails HELOC renewal letters and ARM HELOC rate change notices.
* Reviews payment reports and performs daily transactions as needed for the mortgage.
portfolio, provides payoff quotes, and runs any necessary payment corrections.
* Funds and completes post-closing duties for real estate production loan files.
* Force places taxes and collateral protection insurance as required for non-escrowed loans.
* Maintains and submits HMDA data for the LAR report.
* Performs other related duties as assigned *Performance Measurements: * * Accountability - Holds self-accountable for quality, timely and effective results.
Follows determined objectives and priorities.
Accepts responsibility for mistakes; complies with established systems and rules.
* Attention to Detail - Thinks through assignments or situations and demonstrates logical thought (related to CU practices /processes), and attention to detail.
Work is accurate and complete.
* Communication - Listens to others, processes information, and communicates appropriately.
Gives feedback when requested and is receptive to feedback received.
Keeps others informed and ensures message is received by end-user.
* Member Service - Meets the needs of both internal and external members.
Delivers quality products and/or services; exhibits a can-do attitude.
* Job Knowledge - Meets job knowledge for current position level.
Usually performs all tasks in expected time.
Employee is continuing professional growth.
Works with appropriate level of supervision and knows when to ask questions or ask for help.
Usually uses available resources before requesting assistance.
* Decision Making/Problem Solving - Uses good judgment and solves common or routine problems.
Understands how actions effect department and CU.
Seeks advice or guidance when appropriate.
* Teamwork - Demonstrates diplomacy, tact, skill, and discretion when dealing with others, and has good working relationships.
May sometimes require assistance with conflict resolution.
Job Type: Full-time Pay: From $34,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Tuition reimbursement * Vision insurance Physical setting: * Office Schedule: * 8 hour shift * Monday to Friday Work Location: In person