Palmetto Moon is a rapidly growing specialty apparel, accessories, home, and gifts retailer celebrating the southern lifestyle.
Palmetto Moon is a fun, energetic company with a relentless focus on customer service.
The stores carry countless affordable gifts and a wide selection of collegiate gear and lifestyle brands including Vineyard Vines, YETI, Chubbies, Patagonia, Southern Marsh, Simply Southern, Hey Dude, Hippie Runner, Old Row, Kan Can, Costa, Columbia, Rainbow Sandals, Olukai, Brumate, Mud Pie, and many more.
A Shift Managers main responsibility is assisting in leading the Moon Crew in providing great service to our customers.
The position reports directly to the Store Manager.
He or she will have the responsibility of being the Manager on Duty when the Store and the Assistant Manager are not present.
This position will open and close the store, merchandise, replenish, tag product, train associates, develop associates, clean, organize, and hold the associates accountable to their assigned duties.
The Shift Manager must lead by example in all areas of the business, but most importantly in providing the customer with a great experience at Palmetto Moon.
Responsibilities:
Communicate effectively with associates and management
Delegate tasks and responsibilities as appropriate
Effectively handle customer service issues
Build relationships with customers, as well as associates
Able to solve problems as they occur
Completes tasks on a timely basis
Ensure customer satisfaction
Has knowledge of products and vendors
Practices good housekeeping (dusting, cleaning fixtures, etc.
)
Understands and maintains store standards
Open and close the store
Willingness to learn and take direction
Recognize superior performance of sales associates and coworkers
Must be at least 16 years old to apply
Leadership skills
Retail experience preferred
Enjoys meeting and interacting with customers
Dependable and flexible with schedule shifts
Willingness to learn and take direction
Positive attitude
Moderate computer skills
Physical Requirements-ability to bend, twist, stoop, stand for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations
Whatsapp
