OPS REGULATORY SPECIALIST II

Requisition No: 818613 Agency: Business and Professional Regulations Working Title: OPS REGULATORY SPECIALIST II - 79900860 Pay Plan: Temp Position Number: 79900860 Salary: $31,200.
00 Annually Posting Closing Date: 12/29/2023 Total Compensation Estimator Tool DBPR/DIVISION OF CERTIFIED PUBLIC ACCOUNTING *OPEN COMPETITIVE* BOARD OF ACCOUNTANCY OPS REGULATORY SPECIALIST II Position Number: 79900860 Hiring Salary: $31,200.
00 Annually Our Organization and Mission: License efficiently.
Regulate fairly.
Florida counts on DBPR to ensure a lot of important matters are handled well.
They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.
Our stakeholders include these professionals and their customers alike.
Under the direction of Secretary Melanie S.
Griffin, the agency oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: https://www.
myfloridalicense.
com/DBPR/.
The Work You Will Do: Maintain current knowledge of Florida Statutes and board rules governing the practice of Certified Public Accounting to ensure accurate processing of all processing of all Certified Public Accounting licensure and examination applications to include examination, original licensure, licensure by endorsement, reactivations, renewals, firm applications, temporary permits, licensure maintenance and CPE sponsor and courses.
Assist with complex applications by performing the following for each application type: Endorsement Application Check CPAVerify and import results to the application.
Check CIU – Undetermined to see if there are documents for the application and index to application.
Original License Application Import education worksheet, old transcripts, new transcripts (if applicable) and verification of work experience (if applicable) to licensure application.
Reactivation Verify CPE reporting form and proof of attendance matches.
Notate if missing sufficient proof of attendance and if course is categorized incorrectly.
Firms Verify firms in Sunbiz and import results to applications in OnBase.
Assist with composing and authorizes preparation of correspondence regarding licensure and regulation of professionals, provides application status updates, provides guidance to applicants seeking cure of application deficiencies, including processing requests for petitions, and responds to general public inquiries regarding examination and licensure requirements; includes communicating both verbally and in writing.
Responds to complaints and inquires to the public, potential licensees, and licensees, and provides information.
Provides applicants personal guidance regarding certification and licensure, discipline, and other regulatory functions.
Serves as Tier-N resource to resolve inquiries from applicants, internal department staff and external inquires, to include providing Certified Public Accounting updates on statute and rule changes.
Reviews and make recommendation for improvements in procedures.
Review and make recommendations for changes/corrections on board website.
Utilizes email, telephone, written correspondence, data base and the website to communicate up to date and accurate information regarding Certified Public Accounting.
Analyzes applications for financial transactions to determine appropriate processing fees.
Completes required documentation for refund processing.
Import FDLE results to applications in OnBase.
Process cpa.
applications@myfloridalicense.
com emails by importing to applications and responding to general inquires.
Serve as inter office support staff as needed to include but not limited to answer phones, attend technology meetings, testing technology tickets, conducting grade audits and other duties as defined by management.
Utilizes department software to maintain application processing.
Retrieve CPA exam scores from national database and update licensing system as required, code application updates according to department guidelines for tracking purposes, scan supplemental information to imaging system on a daily basis, update contact history on all customer interactions.
Performs related work as required.
The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck.
The State’s compensation package for OPS employees includes: State Group Insurance coverage for health.
Required Knowledge, Skills, and Abilities: • Ability to read and understand college transcripts.
• Ability to use Microsoft Office programs like Excel, Word, and PowerPoint.
• Ability to compile, organize and analyze data.
• Ability to understand and apply Florida Statutes, rules, policies, and procedures for licensing and regulation of professionals and facilities, and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate and deal with people effectively.
• Ability to establish and maintain effective working relationships with others.
Minimum Qualifications: The Regulatory Specialist II should possess the following: • A high school diploma or higher.
• One year of working in a computer-based environment.
• One year of customer service experience in a telephonic or electronic environment.
***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.
*** Preference will be given to applicants who have an associate degree or higher from an accredited college or university with a concentration in business administration, accounting, finance, economics, information systems, management or marketing.
Preference will also be given to applicants who have two years of professional or nonprofessional experience in academic advising, college admission and enrollment, college registration, curriculum design, or a related field may be substituted for the required college education.
*** Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check and/or drug screening and participation in direct deposit.
You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online.
All required documentation must be received by the closing date of the advertisement.
If you have any questions regarding your application, you may call 1-877-562-7287.
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074.
DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
For more information, please visit the SSS website: https://www.
sss.
gov .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.
Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.
A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.
016, F.
A.
C.
, with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778.
The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions.
The email is veteranspreference@fdva.
state.
fl.
us.
We hire only U.
S.
citizens and lawfully authorized alien workers.
Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans’ Preference documentation requirements are available by clicking here.
All documentation is due by the close of the vacancy announcement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.