Behavioral Health Specialist

JOB The Broward County Board of County Commissioners is seeking qualified candidates for a Behavioral Health Specialist position.
General DescriptionAssists Case Manager/Counselors and/or clinical staff in a County social services facility or office.
Works under close to general supervision according to set procedures, but determines how or when to complete tasks.
Minimum Education and Experience RequirementsRequires two (2) year experience working in a social service agency, social service or community program, or community support group related to the area of assignment including six (6) months of clerical or closely related experience.
Special Certifications and LicensesMust possess and maintain a valid Florida Class E Driver’s License and be able to maintain authority to drive on County business.
Preferences*Associates Degree or Bachelor Degree in related field*Three (3) years of experience working with individuals experiencing homelessness*Two (2) years of direct customer service experience*Five (5) years of direct customer service experience*Homeless Management Information System end user EXAMPLE OF DUTIES The functions listed below are those that represent the majority of the time spent working in this class.
Management may assign additional functions related to the type of work of the job as necessary.
Provides assistance and administrative support.
Answers and returns phone calls to clients, assists County and outside agencies.
Assists in preparing monthly reports, or other documentation.
Responds to inquiries and requests for information from within the County and from members of the public.
Enters all collected data into computer system and processes paperwork.
Performs general office duties such as filing and scanning.
Maintains case files; may maintain and update contract files and/or assist in data collection and completion of surveys, fact sheets and questionnaires; may participate in case staffing.
Prepares performance measures reports, on a weekly, monthly and quarterly basis.
Provides additional clerical support and reception coverage, as required.
Perform related work as assigned.
SUPPLEMENTAL INFORMATION County Core CompetenciesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion.
Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities.
We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.
org to make an accommodation request.
Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers.
County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.